Trenches, here we come

As a small business or non-profit, you need a specialized generalist. A partner who can blend seamlessly into your team, fill gaps in expertise, and not bill you into oblivion. Not to be too bold, but... that's us. How? We're glad you asked.
Wide range of services designed to be tailored to you
All created accounts & content belong to you, not us
No consulting fees for project clients
No billing for "research" time/expenses

Marketing Services

Marketing is you knowing your customers and your customers knowing you. Not just knowing ABOUT each other, but actually KNOWING each other.
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Web Design & Development

It's time to level up from DIY builders and cookie cutter templates. You need to stand out from your competition more than ever before. Let's make your website do some heavy lifting for you.

Offerings Include...

• Conversion-focused architecture
• Responsive design
• Copywriting
• Speed optimization
• Images & icons
• Technical & on-page SEO
• Analytics & tracking integration
• . . . and more.

Digital Advertising

Cutting through the noise to your customers is an art form. Don't throw money away on shotgun campaigns hoping something sticks. We'll create strategic campaigns to move the needle on your goals.

Offerings Include...

• Ad account setup
• Tracking code integration
• Keyword research & targeting
• Copywriting & creative
• Audience development
• Campaign management
• Reporting & optimization
• . . . and more.

Email & SMS Marketing

Communication shouldn't be a drag. Every interaction is a chance to show your customer you understand them and you're here to serve them. And that, my friend, directly translates to money in the bank.

Offerings Include...

• Email capture & list building
• Campaign planning & strategy
• Metrics & tracking
• Transactional communications
• Platform selection & setup
• CRM & website integration
• Automated workflows
• . . . and more.

Live Chat & Chatbots

Our world moves at lightning speed. People want solutions, and they want them yesterday. That doesn't mean you have to be available 24/7. The. technology to ease that burden is more accessible than you think.

Offerings Include...

• Sales & support live chat
• Automated chatbots & workflows
• eCommerce integration
• Transactional communications
• Broadcast messaging
• Platform selection & setup
• CRM & website integration
• . . . and more.

Digital Presence

It's never been easier to create a new page, profile, or listing for your business. But how do you know which ones are right for you? How do you make them work together and not compete with each other?

Offerings Include...

• Google Business optimization
• Local SEO syndication
• Social account setup/optimization
• Listing verifications
• NAP validation
• Search console integrations
• . . . and more.

Social Media

Customers want seamless connectivity to the organizations they interact with. Multi-channel broadcasting has been overshadowed omni-channel interactivity.

Offerings Include...

• Profile creation & optimization
• Consistency & relevancy audits
• Post creation & scheduling
• Audience growth
• Communication channel integration
• Platform-specific strategy planning
• . . . and more.

Referral Programs

Everyone knows word-of-mouth is the best form of marketing. It's too important to leave to chance. A well-built referral program will have your customers shouting your praise from the rooftops.

Offerings Include...

• Customer referral programs
• Loyalty rewards
• Website & CRM integration
• Custom rewards/payouts
• Automated referral tracking
• Metrics & reporting
• . . . and more.

Brand Development

Your business identity goes far beyond a logo. It's what you promise to a customer and how you deliver on that promise. From first impression to final product, you're showing people your brand.

Offerings Include...

• StoryBrand® framework
• Logo packages
• Typography
• Brand color palette
• Brand asset documentation
• Voice/tone development
• Brand resource & usage guide
• . . . and more.

Transactions Services

How your customers purchase from you is one of the most important, and often most ignored, aspects of creating amazing experiences. Let's make it mind-blowingly simple for them to give you money.
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Digital Payments

Choosing and implementing payment processors can be a nightmare. Don't let processing fees and PCI compliance scare you. We'll help you tame the beast and turn it into a dream.

Offerings Include...

• Payment processor selection
• Platform setup & banking integration
• Reporting & metrics
• Credit/debit cards
• Cryptocurrency
• . . . and more.

Point of Sale (POS)

Physical purchases have taken on a new set of hurdles. Contactless payment is a must. We'll help you update or implement a POS solution to provide safety and simplicity to your customers and employees.

Offerings Include...

• Platform selection
• Hardware implementation
• Platform setup & banking integration
• Product & service catalog
• Operations integrations
• Transactional communications
• Analytics & reporting
• . . . and more.

eCommerce & Social Shops

Put your products where your customers are: social media feeds, search engines, voice-assistants, etc. Creating multiple purchasing channels isn't as overwhelming as it sounds.

Offerings Include...

• Online storefront & product listings
• Payment processing
• Platform setup & integration
• Analytics & metrics
• Transactional communications
• Fulfillment process development
• Automated workflows
• . . . and more.

Online Booking

Calling all schedule-based service providers. Put money in your pocket and time back in your calendar by implementing an online booking system fully customized to your operations.

Offerings Include...

• Platform selection & setup
• Scheduling templates
• Calendar integration
• Cancellation policy
• Reservation deposits
• Automated reminders
• Payment processing
• . . . and more.

Proposals & Invoicing

No more clunky, painstaking, off-brand project bids. No more stressing about getting paid. No more tedious progress tracking. The right tools will save you time and make you money with minimal effort.

Offerings Include...

• Customized proposals
• Recurring client billing
• Per-project time & expense tracking
• Digital contract signing
• Customized terms
• Online invoice payment
• Worklow integrations
• . . . and more.

Operations Services

Your profitability, scalability, AND sanity are all determined by the operations of your business. You'll be amazed by how much of the day-to-day can be simplified, streamlined, and automated.
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Process & Workflows

Every successful, sustainable business has thoughtfully developed processes at its core. These are the key to growth and consistent delivery of your product or service in line with your promise to customers.

Offerings Include...

• Process & workflow auditing
• Process simplification & clarification
• Workflow optimization
• Duplicate work elimination
• Process documentation
• System-values review
• . . . and more.

CRM Implementation

A well-implemented CRM is the hub of your busienss. It gives you the power to "wow" your customers like they've never experienced. It also opens doors to new opportunities, forecasting, and automations.

Offerings Include...

• Platform setup/migration
• Customization & training
• Operations integrations
• Marketing integrations
• Pipeline development
• Customer support infrastructure
• Automated follow-up
• . . . and more.

Systems Integration & Automation

Your business is made up of systems: people, technology, financial, etc. Often these systems are created by default without intentional planning. Let's make your systems work for you and not the other way around.

Offerings Include...

• Systems & technology audit
• Cross-platform integrations
• Task automation
• New platform implementation
• Scalability planning
• System failure planning
• Platform training
• . . . and more.

Communications Infrastructure

Information flows in all different directions through numerous channels. How you communicate with your team, customers, vendors, etc matters. That old Yahoo email doesn't cut it anymore.

Offerings Include...

• Corporate email setup
• Company phone systems
• Internal messaging tools
• Account access control
• Platform training
• Scalability planning
• Existing systems integrations
• . . . and more.

Corporate Structure

Everyone's favorite topic: legal, taxes, and compliance. This arena is littered with questions and most answers are convoluted at best. We've done this for years, and can set you up on a solid foundation.

Offerings Include...

• Entity filing
• Tax ID obtainment
• Business name registration
• Internal governance documents
• Tax structure
• Accounting software implementation
• Intellectual property protection
• . . . and more.

Employees & Payroll

Hiring and managing employees & contractors can easily take over your schedule. Onboarding, running payroll, tracking & paying taxes... A streamlined system lets you focus on the people, not the paperwork.

Offerings Include...

• Platform selection & setup
• Accounting integration
• Labor expense categorization
• Onboarding workflows
• Employee & contractor agreements
• Org chart development
• . . . and more.

How We Do Things

We have our own strengths and weaknesses like everyone else. We developed a strategy to fill our own gaps so you can reap the benefits. Here's how we provide services to our clients.

Turnkey Services

We do these on the regular. We have them down to a science with systems and workflows to tailor them specifically to you efficiently and cost-effectively.

Custom Solutions

Some situations are so unique you have to throw out the blueprints and get creative. We pride ourselves on building these in a way that still doesn't break the bank.

Trusted Partners

Let's be real. We can't do everything. So we partner with other professionals to fill in the gaps. These are people we trust completely to serve you with excellence.

Ready to make life easier?

Let's make some business magic happen.
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